Delivery Service Announcement

To Our Valued Express Customers,

               Due to a shortage of delivery personnel, we have been forced to make temporary reductions to our service levels for the week of July 3rd to the 9th. During this week we will be unable to offer a 5pm to 8pm delivery time slot. In addition, we have been forced to reduce some of our capacity limits on other timeslots.

               Unfortunately, we can only offer delivery slots on a first come, first service basis at this juncture. We would like to remind all of our customers that there is the option of instore pickup at our Dunbar location or curbside pickup at our North Vancouver location.

               For our pickup service, we offer the following timeslots:

  • Dunbar Store – 9am to 11am and 3pm to 5pm.
  • North Vancouver Store – 10am to 6pm

 

We will begin to return to normal operations the following week and will update this posting with any additional changes.

We apologize for any inconvenience this may cause and we thank you for your patience and understanding.

 

Sincerely,

 

The Stong’s Express Team

 



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Delivery Schedule and Pickup Information

Delivery: 

We are pleased to announce that we are now offering service to Burnaby as well as weekly service to Lion's Bay. For more information, please click the link below. 

Click here for our full delivery schedule

North Vancouver Pickup:

Orders can be collected between 10:00 a.m. and 6:30 p.m. When you arrive at the store, please park in one of the reserved stalls and call 604-630-3154 to let us know you have arrived to pick up your order. One of our team members will bring your order to your car.

Dunbar Pickup:

Orders can be collected at the Dunbar Street level Café entrance between 9 a.m. & 11 a.m. and 3 p.m. & 5 p.m. daily. If you are parking underground, please take the elevator up to the Cafe level. There is a buzzer to the left of the Cafe entrance, please ring the buzzer and one of our team members will retrieve your order for you. If you are parking at street level, please proceed to the Cafe entrance and ring the buzzer.

  • Please note that we require the person named on the order to be present with a valid ID at the time of pickup for any new customers.